Exchanges and refunds

  • Please ensure that all information is correct before confirming your purchases and payment.
  • Our items are all made on order, based on your personal preference, and all sales are final.
  • We only accept returns for refund or exchange if the item has been damaged during delivery. Please contact us within 3 days of receiving your piece at [email protected] so we can get this sorted out. Please make sure the piece is shipped back in its original package, and is unused.
  • We provide a 1 year warranty on your customized jewelry piece for normal wear & tear. For any issues faced after this period, let us know and we will give you a repair estimate

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