♦ Please ensure that all information is correct before confirming your purchases and payment.

♦ Our items are all made on order, based on your personal preference, and all sales are final.

♦ We only accept returns for refund or exchange if the item has been damaged during delivery. Please contact us within 3 days of receiving your piece at info@raydesignsstudio.com so we can get this sorted out. Please make sure the piece is shipped back in its original package, and is unused.

♦ We provide a 1 year warranty on your customized jewelry piece for normal wear & tear. For any issues faced after this period, let us know and we will give you a repair estimate.